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Achieved a 35.5% Redemption Rate for National Retail Outlet
The Client
Prime Outlets, the well-known national chain of retail outlet centers home to a wide range of discount, brand name, and designer stores, was looking to drive traffic and increase sales.
The Challenge
Through Oxford Communications, Baltimore-based Prime Outlets contacted .Com Marketing. After analyzing the client's needs, .Com Marketing devised an integrated online marketing plan intended to increase brand awareness and consumer trail at five client-determined Prime Outlet locations-Queenstown, MD; Pleasant Prairie, WI; Jeffersonville, OH; Grove City, PA; and Birch Run, M.
The Solution
 .Com Marketing created a dynamic promotional micro site that further branded Prime Outlets and allowed customers to print a desirable $10 off voucher valid from July 1, 2006 to October 31, 2006, which was the length of the campaign.
Redeemable at Guest Services at participating
Prime Outlet locations, the vouchers were tracked via a unique code, as well as the customer's name. In addition to pleasing its customers with access to savings and promotions, the micro site was able to capture consumer information previously unknown to Prime Outlets.
Marketing Tactics:
- Promotional micro site-Active from July 1, 2006 to October 31, 2006
- Pay Per Click-Yahoo! and Google
- Geo-targeted Online Banner Campaign-Online banner ads and online sponsorships achieved a click thru rate of 19%, way above the average of 1% or less typically received.*
The Success
The client's goal was to achieve a redemption rate of 8%. The integrated campaign created by .Com Marketing instead achieved a 35.5% redemption, surpassing the client's goal, and expectations, by a stunning 350%.
Results Breakdown:
- Vouchers Printed: 19,442
- Vouchers Redeemed: 6,910
- Percent Redemption: 35.5%
The Firm
.Com Marketing is a full service interactive marketing and advertising firm specializing in driving motivated traffic to client websites. An expert in interactive marketing, .Com Marketing
was ranked among the nation's top 100 interactive agencies in Ad Age Annual Interactive Agency Report.
To see how .Com Marketing can surpass your own expectations contact Hillary Bressler, President, at 407.774.4606, ext. 203.
*Marketing Sherpa Case Study, 10 Jan 2003
http://www.marketingsherpa.com/barrier.cfm?contentID=2243
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